{"id":95,"date":"2020-11-01T11:10:00","date_gmt":"2020-11-01T11:10:00","guid":{"rendered":"https:\/\/www.ross-companies.com\/blog\/?p=95"},"modified":"2022-11-04T11:11:39","modified_gmt":"2022-11-04T11:11:39","slug":"2-ross-communities-rank-in-the-top-250-communities-nationwide-3","status":"publish","type":"post","link":"https:\/\/www.ross-companies.com\/blog\/2020\/11\/01\/2-ross-communities-rank-in-the-top-250-communities-nationwide-3\/","title":{"rendered":"2 ROSS Communities Rank in the Top 250 Communities Nationwide"},"content":{"rendered":"

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BETHESDA, Md., November 1, 2020 – <\/span><\/span><\/span><\/b>ROSS Management Services, a leader in multifamily property management in the Mid-Atlantic region, today announced that 2 ROSS communities have placed in the top 250 communities nationwide in the epIQ Index sponsored by SatisFacts and ApartmentRatings. Not only did they make the list, they received an A grading. The communities given this highly esteemed award include:<\/span><\/span><\/span><\/span><\/span><\/p>\n

\n
• Pohlig Box Factory<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
• VistaView Apartments<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n

  The epIQ list was newly launched this year by SatisFacts in replacement of the “Recommend Score”. The epIQ is an aggregate of the following metrics:<\/span><\/span><\/span><\/span><\/span><\/p>\n

  \n
  • Renter ratings (from both reviews and surveys)<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  • Manager review response rate<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  • Review volume<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n
  • Manager review response time.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n

    ROSS Management Services partners with SatisFacts to deliver customer satisfaction surveys to its residents at various touch points during their lease term – at move-in, after every work order and prior to renewal – to determine their satisfaction with the level of service they have received.<\/span><\/span><\/span><\/span><\/span><\/p>\n

    ROSS is proud to have had properties on the list every month since this new Satisfacts award category was announced.<\/span><\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    BETHESDA, Md., November 1, 2020 – ROSS Management Services, a leader in multifamily property management in the Mid-Atlantic region, today announced that 2 ROSS communities have placed in the top 250 communities nationwide in the epIQ Index sponsored by SatisFacts and ApartmentRatings. Not only did they make the list, they received an A grading. The… <\/p>\n

    Read More <\/span><\/a><\/p>\n","protected":false},"author":24100,"featured_media":153,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-95","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories"],"metadata":{"_yoast_wpseo_title":["2 ROSS Communities Rank in the Top 250 Communities Nationwide"],"_thumbnail_id":["153"]},"yoast_head":"\n